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Shipping & Exchange Policy – JustFitIn

At JustFitIn, your satisfaction is our top priority. We aim to deliver your products quickly and provide a smooth exchange process. Please read our Shipping & Exchange Policy carefully.

🚚 Shipping Policy

Order Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays).

• Once processed, you will receive a confirmation email and tracking details.

Delivery Timeline

• Metro Cities: 3-5 business days

• Other Cities & Towns: 5-8 business days

• Remote Locations: 7-10 business days

⚠️ Note: Delays may occur due to weather, high demand, or courier service issues.

Shipping Charges

• Free shipping on all prepaid orders above ₹999.

• For orders below ₹999, a nominal shipping fee of ₹49 may apply.

• Cash on Delivery (COD) is available with a handling fee of ₹60.

Tracking Your Order

You will receive tracking details via email/SMS/WhatsApp once the order is shipped. You can also track it via our Order Tracking Page.

🔁 Exchange Policy

We understand that sometimes things don't work out. We're happy to help you with a size exchange or product swap under the following conditions:

Eligibility for Exchange

• Exchange requests must be made within 7 days of receiving the order.

• Items must be unused, unwashed, and in original condition with tags/packaging intact.

• Only one free exchange per order is allowed.

Non-Exchangeable Items

• Innerwear, socks, and customized products are non-exchangeable for hygiene reasons.

• Items marked as “Final Sale” or “Non-returnable” are not eligible.

Exchange Process

1. Raise an exchange request via email at support@justfitin.com or WhatsApp at +91-63587-29768.

2. Provide your order number and the item you wish to exchange.

3. Our team will arrange a reverse pickup from your location.

4. Once we receive and inspect the product, we will dispatch the replacement.

✅ Exchanges are completely free for the first request. For multiple exchanges on the same order, shipping charges may apply.

💸 Refunds & Cancellations

We currently do not offer refunds. However, in case of:

• Wrong product sent

• Damaged item received

• Size unavailable for exchange

A store credit or exchange will be issued.

📦 Need Help?

We’re here for you!

📧 Email: support@justfitin.com
📱 WhatsApp: +91-63587-29768